FAQs
What is the TimeFrame?
Most alterations usually take two to four fitting appointments to complete and is dependent on changes and alterations that need to be done. Ideally, alterations should be completed at least 2 to 3 weeks prior to your wedding date. The whole fitting process should begin at least 2 to 3 months prior to the wedding date, but may begin sooner depending on season and needs of the garment.
However, if a rush alteration is needed, a time frame of 2 to 3 weeks may be needed and is dependent on current availability. Rush alterations have an additional fee of $75 on top of the standard alterations.
First fittings are usually 30 to 60 minutes long. After the first appointment, follow up appointments are usually no more than 30 minutes.
When should I schedule an appointment?
Appointments should be booked about 2 to 3 months prior to your wedding or travel date. Rush alterations will require at least 2 to 3 weeks prior to wedding or travel date and will incur a rush fee of $75.
I usually recommend brides to book their first two appointments with enough time cushion in case more appointments are needed.
**Please note that when making an appointment, that my alteration business is not a part of The Dress Theory. Please contact me directly for any appointments.
What do I bring to my appointment?
Please bring the shoes you will be using for your wedding. However, if you do not have them yet, please bring substitute shoes with the heel height you are going to use. Also bring any special undergarment (ie. shapewear, bras, etc) you will be using with your wedding dress.
How long is the turnaround?
Turnaround is usually 2-3 weeks, but it could be longer depending on the season; our peak season for alterations are usually from April to September, so longer turnarounds are expected during peak season. Turnaround time following a second appointment is usually faster.
Alteration cancellation policy?
We charge a $50 cancellation fee for unaltered dresses. However, dresses already in process of alteration will be charged for the areas already altered.
Where are the prices coming from?
Bridal alterations are a bit more complex than ordinary alterations. They are a lot more delicate and sensitive to handle. Although some bridal dresses may look simple and seem to require “simple” alterations, they actually take a lot more time and work because some dresses have to be completely taken apart and sewn back together (and not to worry, the dress still maintains it’s original design unless you’ve requested a redesign!)
Other factors may include the number of layers, type of material or detail (beads, crystals, lace, appliqué, etc), the design and cut of the dress, any customizations or redesigns, whether there are beads or crystals that need to be sewn back on or removed, etc.
I don’t have time to pick up my dress/I live far away… do you ship?
Unfortunately, we do not ship out to brides at the moment. If you cannot make your appointment, you are welcome to reschedule or to arrange a pickup person for your dress. Please note that if you do choose to arrange a pickup person, that payment must be complete before pickup.
I’ve already had my first appointment, but I lost weight… Now what?
Additional alterations due to weight loss after the dress alterations have been completed, may result in addition fees. If we have to take in more than 3 inches, we will have to charge extra - it’ll be like starting the process over again.
I purchased my dress at a discounted price, will my alterations cost lower?
Alteration prices and process do not change regardless of dress condition and price.
What forms of payment do you accept?
Cash, Visa, Master Card, Discover, American Express, Apple Pay, Google Pay, Venmo. We do not accept checks.
Still have questions? Feel free to email us!